Terms & Conditions

By accessing and using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General

These terms apply to all users, customers, and visitors.

We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Availability

• All products are subject to availability

• Images are for reference only; actual plants may vary in size, shape, and color

• We do our best to display accurate product information

3. Pricing & Payments

• All prices are listed in applicable currency

• Prices may change without notice

• Full payment must be completed before order processing

We accept multiple secure payment methods.

4. Order Confirmation

Once an order is placed, you will receive an order confirmation message or email.

This does not guarantee shipment until the order is processed.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to external factors such as weather, courier delays, or location.

Please refer to our Shipping Policy for more details.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Live plants are subject to special conditions due to their perishable nature.

7. Plant Care Disclaimer

We are not responsible for plant health after delivery if proper care instructions are not followed.

Environmental conditions, watering habits, and sunlight affect plant growth and survival.

8. Cancellations

Order cancellations are allowed only within the specified time mentioned in our Cancellation Policy or before shipment.

9. Intellectual Property

All website content including images, text, logos, and designs are protected and may not be used without permission.

10. User Responsibilities

You agree not to misuse the website or engage in fraudulent activities.

Providing false information may result in order cancellation.

11. Limitation of Liability

We are not liable for:

• Delays caused by courier services

• Loss due to incorrect address provided by customer

• Plant damage after delivery due to improper care

12. Governing Law

These terms shall be governed according to applicable local laws.

13. Customer Support

For any questions or concerns, contact us at:

arupwsamaddar@gmail.com